I simply cannot stand a draft house which has a nice row of taps, but when you order a beer the next word out of the bartenders mouth is, “We are out of that.” At the first instance I want to calmly suggest to either take the tap handle down or cover it with something. Generally if they say it once, it will come from their mouth again very soon. Last night we were at a concert venue and my first selection was dry, but my second was flowing. The issue was one of our group had the same thing happen to them. The beer they selected had left the building so they had to make another choice. Sure you may have 40 drafts on the wall, but if 10 of them are out you really only have 30. Just sayin!
Another pet peeve is when the draft list on the bar or table is outdated. I can certainly understand things change quickly as kegs kick, but I should never hear, “We switched that out sometime back for a different seasonal.” Then change the freaking list bucko. It ain’t hard, just mark out the copies on the bar or print a new one. It’s ridiculous to have posters on the wall for every event under the sun and not be able to print another current draft list.
Final peeve of the morning is when you are at a table and the server does not have a draft list and is not well versed in the beers and you ask which brewery made a particular beer and they tell you they will check. More often than not they come back and forget to check the information you requested. Last night one of our group was getting a sample of the beer and when he returned to the table he knew the brewery so he saved the day, but sometimes you feel as if the waitstaff just really doesn’t care about all the minutiae which I consider when I am making a decision on the appropriate gratuity. Sure you got me the beer fast, but you held up the ordering process by not doing what you said you would do. It’s not a deal breaker, but you didn’t go above and beyond, in fact you didn’t even go, someone else had to do the job you indicated you were going to do.
In the end the night was fabulous. The waiter at the restaurant brought the right beers, the dated draft list was cast aside, and there was something else tasty to have while we enjoyed the band.